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What is your name and position with Layered Technologies? |
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Todd Abrams, President of Layered Technologies, Inc.
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Please tell us the year established and brief history of Layered Technologies? |
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LT was established in 2004 as an independent company. LT has grown from 15 servers to over 13,000 servers in nearly 3 years time. Currently, as ranked by Netcraft.com, LT is the 23rd largest Hosting Company in the world in Active Web Sites. For comparison, Yahoo is ranked 8th in the world in Active Web Sites.
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What do you offer your customers that are unique to your company? |
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In addition to our affordable dedicated server offerings, LT has launched “The Grid Layer”, which is a on demand utility based computing service. Plus, LT has “LayeredX”, a turnkey gaming server with special control panel for those in the Gaming Service Provider business. In addition to these, LT presents more Linux distribution choices, including Ubuntu, than most hosting providers in the industry, while delivering custom configurations within 72 hours for new orders.
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What make Layered Technologies unique? |
Layered Technologies presents the Hosting Industry with a special Hosting Event called LT PACT 2007:::LAS VEGAS! LT PACT 2007 will have a similar mission as to LT PACT 2006. However, instead of an invitation only event, LT PACT 2007 will be opened to the entire hosting industry: LT customers, potential customers (Resellers, Solution Integrators, and Developers), partners, media and any other players. This event will provide “street” information that really works, will advise industry stakeholders on what others in hosting won’t tell them, and will guide all players into hosting’s future.
Plus, in 2007, due to the success of LT PACT 2006, there will be a LT PACT at Las Vegas Nevada in June as well as at London England in October. One purpose is to draw more European, Middle-Eastern, and Asian players into the networking opportunities for all. Las Vegas is envisioned as 250 to 500 attendees, while London will be in the 100 to 150 range.
Sessions will include the popular ones from 2006. Plus, in 2007, there will be three segment focused tracks: Hosting Resellers, Solution Integrators and Developers with cutting edge topics like: “Understanding Grid Computing and the Utility Hosting Model.” “SaaS and Your Revenue Future.” “Is Your Business Web 2.0 Ready? Web 3.0 Ready?” “Permission Based Messaging as Part of Your Marketing Communications.” “Blogging and the Marketing Potential.” In addition, a return of the excitement makers including the LT PACT Networking Cocktail Party, the Dinner Banquet, the Texas Hold’em Poker Tournament and the Comedian Lunch.
For those registering through FindMyHost, you will receive a special 10% discount off the Event Pass cost by mentioning FindMyHost.
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What is the most challenging aspect to offering dedicated servers? |
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LT offers self-managed dedicated servers. The most challenging aspect is when a customer likes the lower price offering, but does not have the skill to manage the server themselves.
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What is it that makes Layered Technologies a competitive company in the dedicated server market? |
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LT offers cutting edge technology. LT now offers Private or Public Grids. LT offers more Linux distributions than most hosting providers, including the wildly popular Ubuntu operating system distribution. LT was the first to offer both AMD as well as Intel chips. LT moved to the quality HP server brand instead of dabbling in “white boxes”. LT offers nothing less than the best.
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What new features have Layered Technologies added for its customers in the past year? |
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Clients said they needed faster reboots. LT partnered with the premier vendor to retrofit our entire network with an auto-reboot feature.
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What would you say is Layered Technologies #1 asset to its customer base? |
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Network stability: LT’s reliability continues to outshine competitors after three years.
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Where do you see Layered Technologies and the web hosting industry in three years? |
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LT will grow 30% year over year with more automated features on a customizable on-demand model.
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How many customers do you currently have? |
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LT has over 13,000 dedicated servers today. Netcraft.com ranks LT as the 23rd largest hosting company in the world in Active Web Sites.
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Do you own your own datacenter? |
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Although we do not own our datacenters, LT owns the hardware and proprietary network within our space, which is linked to their Tier 1 Internet Backbone carriers. LT is only one hop from the Internet! One is located in Fort Worth Texas, while the other is in Dallas Texas. These Tier 1 facilities have diesel powered back up generators, as well as multiple power sources and backbone connections.
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Do you offer 24/7 support? |
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Yes, LT offers 24/7/365 a year support. We are always available for you.
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Do you have technicians present 24/7 or 9-5 M-F? |
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Technicians are available 24/7.
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What is your average turn-around time on a support ticket? |
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LT’s average turn-around time is 15 minutes to 1 hour, depending on the complexity.
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Do you charge your clients for support? If so, please explain. |
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LT does not charge for the basic support of hands and eyes for power, network and hardware. For advanced support beyond this, LT does have a Professional Services group available at an hourly rate.
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Do you offer a money back guarantee? |
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No need for our customers are not locked into a contract, but only pay on a monthly basis and are able to cancel at any time.
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Thank you! |
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FindMyHost.com
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