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  123Together.com Report Card Contact Information Report Card Grade
  
 Tel: 1-800-9-MS-EXCH
Email: Info@123Together.com
Website: http://www.123Together.com
Address: 111 S. Bedford St., Suite 200
Burlington, MA, 01803, United States of America
Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction 123Together.com is the leading provider of Microsoft Exchange Server hosting for customers that consider their e-mail to be mission critical to their business. Public and private companies around the world have chosen 123Together.com for their mission critical e-mail because of our leading enterprise-level infrastructure and single-minded focus on keeping Exchange servers up and running 100% of the time!
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
The 123Together.com data center is co-located with Internap, a Tier-4 facility – offering redundancy via four major backbones, a double power grid, diesel generator back-up and security monitoring – enterprise-level infrastructure not affordable in most corporate environments. With round-the-clock server monitoring for performance and security, 123Together.com ensures a 99.9% uptime guarantee for shared and a 100% uptime guarantee for dedicated servers. Protecting customers from the most critical security problem, 123Together.com utilizes multiple antivirus engines, updated hourly to provide the latest protection. Spam filters are used at both the server and client level to keep e-mail free of clutter.
 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Sales Contact Details
Sales Telephone 1-800-967-3924
Sales Email Info@123Together.com
Main URL http://www.123Together.com
 
Billing Details
Payment Methods






Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions https://my.123together.com/gs/%28S%282p4urna3ichlik55ayqlwp55%29%29/OnePageSignup123DirectB.aspx?CLIENT_TYPE=1&PARTNER_TYPE=0&_CUSTOM_FORM=1
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.123together.com/sla.xhtml
 
Consumer Reviews
No Reviews Available