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  247-Host.com Report Card Contact Information Report Card Grade
  
 Tel: 1-877-791-3474
Email: sales@247-host.com
Website: http://www.247-host.com
Address: 8457 Boul. Newman, Suite #205
LaSalle, Quebec, H8N 0A2, Canada
Support A
Sales A
Plans / Features A
Usability A
Final Grade A

How We Test Hosts
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Editor's Review
Host Introduction Based in Montreal, Canada, 247-Host.com is committed to helping its clients succeed with all their hosting needs. If you are looking for an affordable UNIX hosting provider, 247-Host.com is a great choice.
The hosting services are affordable, feature rich and include RvSKin, Fantastico, MS FrontPage, CGI/Perl, MySQL, PHP and best of all 24/7 customer support (to name a few).
Sales Review Grade: A
What we like: The 247-Host.com sales staff make you feel welcomed and like your planning on joining part of their family.

We tested all four methods (Live Chat, Sales Email, Online Form & Toll-Free) and were impressed to see all avenue's were responded to quickly and efficiently.
What needs improvement: None at this time.
Support Review Grade: A
What we like: During testing we positioned a few scenario's that would warrant a highly skilled technician, Level II or higher to resolve.

We were impressed to see that not only was our issue sent directly to a technician that could handle it but resolved within a matter of minutes.

With cPanel included with most packages you can be sure to receive qualified help should any issue arise.
What needs improvement: None at this time.
Plans / Features Review Grade: A
What we like: Affordable Shared Hosting, Reseller, VPS and Dedicated.....247-Host.com has all bases covered!
What needs improvement: Added options that include more HDD/Bandwidth on shared/reseller plans.
Usability Review Grade: A
What we like: The 'Specials' section of the website is great! It provides new customers with an opportunity to take advantage of great deals on already discounted hosting solutions.
What needs improvement: None at this time.
Conclusion Grade: A
At 247-Host they offer complete solution to all your web hosting needs. By joining 247-Host you are joining an award winning host who cares for its customers. New customers are welcomed instantly and can be sure that if any problems occur they are handled quickly and efficiently by their staff (24/7).
 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales No
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Sales Contact Details
Sales Telephone 1-877-791-3474
Sales Email sales@247-host.com
Main URL http://www.247-host.com
 
Billing Details
Payment Methods






Account Activation Period Instant
Order Verification Documents Required No
 
Money Back Guarantee
Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.247-host.com/tos.html
 
Support Review
Ticket Support No
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.247-host.com/tos.html
 
Consumer Reviews
Title Comments Reviewed by URL Sales Support Plans Usability Submitted
Top Canadian Host 247-host is amazing! Great service, fast servers, and amazing prices and features! I''ve got 4 different sites hosted on the same account and none have suffered any downtime apart from a pre-notified 30 minute maintenance check. Their customer support is pretty good, open 24/7 and usually very helpful. The one thing I could complain about would be that their online chat operators are sometimes a bit slow to respond. Other than that, I am very satisfied and will continue to remain a customer. I''d recommend 247-host to anyone. Billy http://we4pakistan.com A A A A 3/3/2009 1:14:20 PM
247host the best this is where you should be hosting. extremely happy with their services. rhonda perry http://oberon.ark.com A A A A 6/9/2008 6:29:35 PM
Great Hosting! Amazing prices! Great Hosting Experience. Amazing prices. At first I could not believe them, but after testing the service and support. I really was impressed. A must try! Ruth McGraw http://www.experthostinc.com A A A A 6/9/2008 6:28:08 PM
Best of the Canadian ResellerHosting Worked with them as reseller for many years now. Good pricing, uptime and high quality technical support. muneer http://www.unique-links.com A A A A 6/9/2008 6:27:07 PM