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  HostICan Report Card Contact Information Report Card Grade
  
 Tel: 800-725-9170
Email: sales@hostican.com
Website: http://www.hostican.com
Address: 9700 Atlee Commons Drive
Ashland, VA, 23005, United States of America

Blog:    www.hostican.com/blog
Forum: www.hostican.com/forum
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction HostICan was built to provide our customers with satisfaction, value, speed and reliability. We are a privately owned web hosting company based just outside of Richmond, Virginia providing web hosting services that meets every budget from shared hosting to dedicated servers. We have tailored our services to a wide audience, ranging from individuals to small businesses. We provide infrastructure, quality, and reliability at an unbeatable value. This is what really set us apart and helps us sleep well at night.
We are a vibrant hosting company providing services to suite all levels of our customer's needs. We offer an array of plans from shared to dedicated hosting and offer US based 24/7 phone support and live chat.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
Every customer is unique. We design our products with your specific needs in mind. Sometimes we ask ourselves "How can we give more to our customers?". Then we work out a way to do it. We know you want simplicity, so we make it simple. If you need guidance, we're there for you.

 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Sales Contact Details
Sales Telephone 1-800-725-9170
Sales Email sales@hostican.com
Main URL http://www.hostican.com
 
Billing Details
Payment Methods






Account Activation Period Instant
Order Verification Documents Required Yes
 
Money Back Guarantee
Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.hostican.com/company/terms.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Support Yes
24 x 7 ? No. Only from 8am to 11pm
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA http://www.hostican.com/whyus/guarantees.php
 
Consumer Reviews
No Reviews Available