| Editor's Review |
| Host Introduction |
Lunarpages Web Hosting is one of the oldest hosting companies on the planet and is well known as the leader in affordable website solutions for personal websites, business and ecommerce hosting, Fortune 100 corporations, dedicated server hosting, bloggers, and everything in between. |
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* $700 Free Software & Services with every hosting plan
* Up to $100 free Google AdWords Credits
* Up to $50 Free Facebook Ads Credits
* Award-winning customer support
* Affordable Web Hosting choices for every level webmaster |
| Sales Review |
Grade: A |
| What we like: |
Lunarpages is the leader in providing transparent web hosting services. You can get a feel from their company blog (http://blog.lunarpages.com) that they are not shy when it comes to promoting who's behind Lunarpages.
As a corporate infrastructure its a refreshing element to see and experience.
Lunarpages sales team is available 24/7 via all methods available (Toll-Free Phone, Live Chat, Email, Ticket System). All methods are met with an enthusiastic and professional sales associate. |
| What needs improvement: |
None at all. |
| Support Review |
Grade: A |
| What we like: |
Lunarpages offers a wide range of tools to assure customers are met with exceptional 24/7 support.
From Toll Free Phone Support, Support Ticket System & Email Support Lunarpages also provides customers with FAQ's, Hosting Glossary, Online Tutorials, Knowledge Base, Forum and Wiki’s |
| What needs improvement: |
From shared hosting to dedicated servers, Lunarpages excelled in all areas. |
| Plans / Features Review |
Grade: A |
| What we like: |
Lunarpages wants to ensure your business needs are met with ideal solutions, check out their Plan Wizard for more details .
Their sales staff can also assist you with deciding which platform better serves as your hosting needs.
Lunarpages offers a wide range of solutions at: www.lunarpages.com/solutions/ not to mention their Dedicated Server lineup at www.lpdedicated.com.
We particularly liked how Lunarpages adds $775 worth of Free Software & Services with every hosting plan. |
| What needs improvement: |
None at this time. |
| Usability Review |
Grade: A |
| What we like: |
The Lunarpages website is impressive! A great wealth of information is made available under each service provided, not to mention all the webmaster tools and features.
From a newbie to an extreme webmaster or entrepreneur, you'll find Lunarpages an excellent resource website. |
| What needs improvement: |
The new design is extremely informative with a score of 10/10 from our review board. |
| Conclusion |
Grade: A |
| Lunarpages caters to beginners as well as the web hosting gurus, so we are happy to host everybody! |
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| Sales Review |
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| Support Review |
| Ticket Support |
Yes
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| 24 x 7 ? |
Yes
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| Response Time (Initial Acknowledgement)
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Excellent
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| Response Time (Issue Resolved)
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Excellent
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| Email Support |
Yes
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| 24 x 7 ? |
Yes
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| Response Time (Initial Acknowledgement)
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Excellent
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| Response Time (Issue Resolved)
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Excellent
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| Live Chat Support |
No
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| Phone Support |
Yes
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| 24 x 7 ? |
No. Only from 7am to 6pm
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| Response Time (Initial Acknowledgement)
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Excellent
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| Response Time (Issue Resolved)
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Excellent
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| SLA |
| Does Host have an SLA? |
No
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