| Editor's Review |
| Host Introduction |
Founded in 2005, Razor Servers is a premium hosting provider located in Philadelphia, PA, USA. From their cloud server offerings to the best dedicated servers available on the market today, they have the solutions to further your organization’s hosting goals. |
| Sales Review |
Grade: A |
| What we like: |
Razor Servers offers a good mix of services from Cloud Hosting, Dedicated Servers, Reseller Hosting and Colocation. We particularly liked how all platforms were supported by enterprise-class hardware, scalable on-demand options and affordable pricing. |
| What needs improvement: |
No complaints. |
| Support Review |
Grade: A |
| What we like: |
While some services are stock self managed, you always have the option to reach support technicians at any level. We found it reliable, fast and technicians were extremely efficient at resolving our requests. |
| What needs improvement: |
None at this time. |
| Plans / Features Review |
Grade: A |
| What we like: |
The features included on the dedicated servers and colocation services are extremely competitive. Windows or Linux Operating Systems, cPanel control panel's, remote reboots, KVM over IP and Remote Hands to name a few. |
| What needs improvement: |
The selection on dedicated servers at the time of this review was limited to four servers. |
| Usability Review |
Grade: A |
| What we like: |
We were extremely pleased to see how each service was listed, providing you with all the information needed to make an informed buying decision. |
| What needs improvement: |
None at this time. |
| Conclusion |
Grade: A |
| Razor Servers is a truly unique hosting provider, offering hosting services for small, medium and large businesses. They focus on creating reliable solutions which are both cost-effective yet include lightning fast performance. We invite you select Razor to see just how hard they will work to make hosting easy, secure and reliable. |
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| Sales Review |
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| Support Review |
| Ticket Support |
Yes
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| 24 x 7 ? |
Yes
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| Response Time (Initial Acknowledgement)
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Excellent Response Time
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| Response Time (Issue Resolved)
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Excellent Response Time
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| Email Support |
Yes
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| 24 x 7 ? |
Yes
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| Response Time (Initial Acknowledgement)
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Excellent Response Time
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| Response Time (Issue Resolved)
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Excellent Response Time
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| Live Chat Support |
Yes
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| 24 x 7 ? |
Yes
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| Response Time (Initial Acknowledgement)
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Excellent Response Time
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| Response Time (Issue Resolved)
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Excellent Response Time
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| Phone Support |
Yes
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| 24 x 7 ? |
Yes
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| Response Time (Initial Acknowledgement)
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Excellent Response Time
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| Response Time (Issue Resolved)
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Excellent Response Time
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| SLA |
| Does Host have an SLA? |
No
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