| Response Time (Initial Acknowledgement)
|
Satisfactory
|
| Response Time (Issue Resolved)
|
Satisfactory
|
| Response Time (Initial Acknowledgement)
|
Satisfactory
|
| Response Time (Issue Resolved)
|
Satisfactory
|
| Response Time (Initial Acknowledgement)
|
Satisfactory
|
| Response Time (Issue Resolved)
|
Satisfactory
|
| If yes, what percentage is the SLA? |
99.99%
|
| Hyperlink to SLA |
http://www.reliableservers.com/tos.php
|