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Company Details

Company Name: Aplus.Net
Year Established: 1992
Moneyback Guarantee: Yes
SLA: Yes
Hosting Awards & Recognitions
 Contact Details

Tel: 1-877-275-8763
Email: sales@aplus.net
Website: http://www.aplus.net
Address: 7500 W. 110th Street, Suite 400
Overland Park, KS, 66210, United States of America
 Report Card

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How do we test Web Hosts ?
Editor's Review
Host Introduction
Sales Review Grade: A
What we like:
What needs improvement:
Support Review Grade: A
What we like:
What needs improvement:
Plans / Features Review Grade: A
What we like:
What needs improvement:
Usability Review Grade: A
What we like:
What needs improvement:
Conclusion Grade: A
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Sales Contact Details
Sales Telephone 1-877-275-8763
Sales Email sales@aplus.net
Main URL http://www.aplus.net
 
Billing Details
Payment Methods






Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.aplus.net/sup_legal.html
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.aplus.net/sup_legal.html
 
Consumer Reviews
No Reviews Available