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  Atlantic.Net Report Card Contact Information Report Card Grade
  
 Tel: 888-618-3282
Email: websales@atlantic.net
Website: http://www.atlantic.net
Address: 440 West kennedy Blvd Suite 3
Orlando, Florida, 32801, United States of America
Support A
Sales B
Plans / Features A
Usability C
Final Grade B

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Editor's Review
Host Introduction Privately Held Company been in business since 1994. Company is well positioned to be a market leader with zero debt and operates a world class data center in Orlando Florida.
Multi-Homed Network Fully Redundant Electric and Internet Connections. 99.99% uptime guarantee
Sales Review Grade: B
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: C
Conclusion Grade: B
Data Center Services providing Dedicated Servers, Server Colocation and Managed Hosting services.
Target market is small, medium to large enterprise Businesses.
 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? No. Only from 8am to 5pm
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Sales Yes
24 x 7 ? No. Only from 8am to 5pm
Response Time (Initial Acknowledgement) Slow
Response Time (Issue Resolved) Slow
 
Live Chat Sales Yes
24 x 7 ? No. Only from 8am to 5pm
Response Time (Initial Acknowledgement) Slow
Response Time (Issue Resolved) Slow
 
Phone Sales Yes
24 x 7 ? No. Only from 8am to 5pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Sales Contact Details
Sales Telephone 888-618-3282
Sales Email sales@atlantic.net
Main URL http://www.atlantic.net
 
Billing Details
Payment Methods






Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://atlantic.net/About-Us/
 
Consumer Reviews
No Reviews Available