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  Bacloud Report Card Contact Information Report Card Grade
  
Tel: +37052044044
Email: andrius.petkus@bacloud.com
Website: http://www.bacloud.com
Address: Pramones st. 15,
Siauliai, Lithuania, LT-78137, Lithuania


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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction Bacloud was founded in the year 2002 to provide reliable and flexible web hosting solution to their customers. Since its inception they have worked to integrate emerging technologies and provide easy-to-use solutions to help customers build and manage their sites the same way they handle their business. At Bacloud.com, their main aim is success rate of their customers. Through the use of cutting-edge technologies and comprehensive Web hosting solutions, they are dedicated to developing innovative services and providing exceptional support to meet hosting needs of their customers. They are an independent company located in Europe. Bacloud backup their services with a 30-day money back guarantee and round the clock technical support via live chat, phone, email and ticket system. They strive to deliver 100% customer satisfaction.
Bacloud moves beyond generic products to provide a range of hosting solutions that improve productivity, increase profitability, and empower customer's to achieve their goals. Their portfolio includes a rich selection of low-cost web hosting packages i.e Shared Hosting, VPS Hosting, and Dedicated Servers offering plenty of disk space and data transfer quotas, domain name registration/transfer options, advanced Domain and Email Managers. All packages resources can be easily managed through Baclo
Sales Review Grade: A
What we like: Sales team of Bacloud is practical, honest and well-mannered. They suggest perfect product according to your requirement.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: They offer an excellent round-the-clock client care service with an average response time of less than 20 minutes.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: Tested a dedicated server which gave all the needed resources to do practically everything and provided the highest level of speed, security and uptime.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Bacloud provides quality web hosting for both individuals and business users. Whether it’s your first website or you are an advanced user, Bacloud.com web hosting package gives everything you need. They try to make online business easy for their customers.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 7am to 1am
Response Time (Initial Acknowledgement) Response was ok during working hours.
Response Time (Issue Resolved) Sales person provided all needed information
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) All questions were answered properly.
 
Sales Contact Details
Sales Telephone +37052044044
Sales Email info@bacloud.com
Main URL https://www.bacloud.com/en/
 
Billing Details
Payment Methods






Bank Transfer, paySera, BitCoin
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions https://www.bacloud.com/en/refund-policy
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response was good.
Response Time (Issue Resolved) Resolved the issue.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response was good.
Response Time (Issue Resolved) Resolved the issue.
 
Live Chat Support Yes
24 x 7 ? No. Only from 7am to 1am
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Issue resolved within just few minutes.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time quick.
Response Time (Issue Resolved) Resolved the issue with proper solution.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://www.bacloud.com/en
 
Consumer Reviews
No Reviews Available