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  Christian Hosting Solutions Report Card Contact Information Report Card Grade
  
 Tel: 888-495-6069
Email: sales@christian-hosting-solutions.com
Website: http://www.christian-hosting-solutions.com
Address: P.O. Box 1122
Running Springs, CA, 92382, United States of America
Support
Sales
Plans / Features
Usability
Final Grade

How We Test Hosts
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Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Sales Contact Details
Sales Telephone 1-888-495-6069
Sales Email customerservice@christian-hosting-solutions.com
Main URL http://www.christian-hosting-solutions.com
 
Billing Details
Payment Methods






Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Yes
If yes, how many days? 90 days
Hyperlink to Terms and Conditions http://www.christian-hosting-solutions.com/shared/advancedhostingplan.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Support No
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA http://christian-hosting-solutions.com/legal/termsofservice.php
 
Consumer Reviews
Title Comments Reviewed by URL Sales Support Plans Usability Submitted
Former client Very Bad Technical Support. The Rep was alwayS very rude to me. Couldn't offer any help as to how to use the site builder. Always insisted I read the tutorial and/ or watch the video. I did all that but still did not find what I was looking for. Still this Rep would offer no help. He always told me that I could cancel if I wanted to. The day I got ready to cancel, he insulted me and hung up the phone on me. This happened today, March 26th 2010 at about8:20 pm Central. He said he was the one who designed the cancellation form. When I asked him if he could help me with my account number, he snobbed at me and said the form does not require the account number. When I asked him to check it out, he came back and said that I was right but was looking at the old form. Then I asked for the new form and he hung up the phone on me. This is very bad Tech support. Emmanuel http://worldsalvationministries.com A F F F 3/26/2010 7:40:38 PM