Search Web Hosts

  •          

EXPANDCOLLAPSE

Select a Web Host :    

  GRABWeb Managed Hosting Report Card Contact Information Report Card Grade
  
 Tel: 1-866-274-1888
Email: sales@grabweb.net
Website: http://www.grabweb.net
Address: SCO 145-146, Level 2, Sector 8 C,
Madhya Marg, Chandigarh, 160009, India
Support A
Sales A
Plans / Features B
Usability A
Final Grade A

How We Test Hosts
 Submit Feedback
Vote For GRABWeb Managed Hosting
Editor's Review
Host Introduction At GRABWeb, support is their #1 priority & they strive to keep this that way!

Small to Medium Enterprises including Website Designers and Freelancers who are looking for a quality hosting provider will benefit from choosing GRABWeb as their next hosting provider.
Stress-Free Hosting Experience.
Sales Review Grade: A
Support Review Grade: A
What we like: We submitted several support queries to GRABWeb during testing, the majority answered promptly and efficiently.
What needs improvement: 24/7 Live Chat Support - While online most of the day, we would like to see this option upgraded to 24/7.
Plans / Features Review Grade: B
What we like: Stated earlier, the option to go with Linux and/or Windows Hosting is a striking benefit.
What needs improvement: We'd like to see an option for scalability, in particular under the Reseller Hosting option. Should one grow out of the maximum plan offered, options on what is available would be a benefit to potential buyers.
Usability Review Grade: A
Conclusion Grade: A
GRABWeb is truly a web host who caters to their customers every request.

We were very impressed at the level of detail provided in pre-sales which then carried on into our support related requests.

When you want to be treated well, GRABWeb.com is a great choice in provider.
 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Sales Yes
24 x 7 ? No. Only from 7am to 7pm
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Sales Contact Details
Sales Telephone 1-866-274-1888
Sales Email sales@grabweb.net
Main URL http://www.grabweb.net
 
Billing Details
Payment Methods






Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.grabweb.net/company/tos.html#CANCELLATION%20AND%20REFUNDS
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Support Yes
24 x 7 ? No. Only from 7am to 7pm
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.grabweb.net/company/sla.html
 
Consumer Reviews
No Reviews Available