| Response Time (Initial Acknowledgement)
|
Good
|
| Response Time (Issue Resolved)
|
Good
|
| Response Time (Initial Acknowledgement)
|
Good
|
| Response Time (Issue Resolved)
|
Good
|
| Response Time (Initial Acknowledgement)
|
Good
|
| Response Time (Issue Resolved)
|
Good
|
| If yes, what percentage is the SLA? |
99.9%
|
| Hyperlink to SLA |
http://www.hivelocity.net/network-datacenter/network-sla
|