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  ImHosted.com Report Card Contact Information Report Card Grade
  
 Tel: 1-866-923-4588
Email: info@imhosted.com
Website: http://www.imhosted.com
Address: 501 Silverside Road,. Suite 105
Wilmington,, DE, 19809, United States of America
Support
Sales
Plans / Features
Usability
Final Grade

How We Test Hosts
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Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Sales Contact Details
Sales Telephone 1-866-923-4588
Sales Email info@imhosted.com
Main URL http://www.imhosted.com
 
Billing Details
Payment Methods






Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.imhosted.com/uptime.shtml
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Support No
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Phone Support Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.998%
Hyperlink to SLA http://www.imhosted.com/uptime.shtml
 
Consumer Reviews
No Reviews Available