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  Intermedia Report Card Contact Information Report Card Grade
  
 Tel: 1-800-379-7729
Email: Info@Intermedia.net
Website: http://www.intermedia.net
Address: 156 W 56th Street, suite 1601
New York, NY, 10019, United States of America
Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction Intermedia.NET is a Microsoft Gold Certified partner, and companies looking for hosted Exchange or Web site hosting know that Intermedia.NET will provide the absolute best in 24x7 support, as well as technical knowledge of the highest level.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
Intermedia.NET runs the same robust IT that large corporations use, but delivered as a service over the Internet for a low monthly fee. With no large upfront investment, SMBs can enjoy the same business email and collaboration that Fortune 500 companies use, plus professional Web hosting and Fax via Email.
 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? No. Only from 8am to 8am
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Sales Yes
24 x 7 ? No. Only from 8am to 8am
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Live Chat Sales Yes
24 x 7 ? No. Only from 8am to 8am
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Phone Sales Yes
24 x 7 ? No. Only from 8am to 8am
Toll-Free Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Sales Contact Details
Sales Telephone 1-800-379-7729
Sales Email sales@intermedia.net
Main URL http://www.intermedia.net
 
Billing Details
Payment Methods






Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.intermedia.net/legal/legal.asp
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Godd
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? No. Only from 9am to 9am
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.intermedia.net/legal/legal.asp
 
Consumer Reviews
No Reviews Available