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  Netelligent Hosting Services Inc Report Card Contact Information Report Card Grade
  
 Tel: 888-369-2209
Email: sales@netelligent.ca
Website: http://www.netelligent.ca/en/
Address: 1396 Franklin Dr
Laval, Qc, H7W1K6, Canada
Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction Founded in 2000, Netelligent Hosting Services provides a complete range of customized, scalable hosting solutions specializing in Dedicated Servers, Co-Location and Bandwidth services. Located in Montreal Quebec, Netelligent currently occupies space within 5 datacenters in Montreal as well as 151 Front Street in Toronto and 111 8th Ave. in New York.

Netelligent also own’s and operate their own BGP4 network (AS10929) and only chooses the highest quality providers to be added into the mix.

A key focus of Netelligent is they are always available for their customers. Their core focus is based on two different products. Dedicated Servers: offering metered (per Gig) unmetered (10mbps or 100mbps) and DDOS protected services. Colocation: offering metered (per Gig) unmetered (10mbps or 100mbps) and DDOS protected service.
We are always available for our customers and we provide a fast and reliable service.
Sales Review Grade: A
What we like: We preferred the phone option when reaching sales and were impressed with the sales staff.

They were informative towards the services they offer, offered a variety of options based on our business needs and were professional in how they responded to my requests.
What needs improvement: For some of my on the fly questions, I would've liked to have been able to use a live chat option.
Support Review Grade: A
What we like: Netelligent provides customers with a variety of management options (http://www.netelligent.ca/en/ca/support/levels/tech.php).

Simply select the plan that better suits your needs and you won't be disappointing.
What needs improvement: None at this time.
Plans / Features Review Grade: A
What we like: For a business who is looking for a high availability service provider, Netelligent is the perfect choice.

The offer four distinct services that cater to small to large businesses:
#1 Regular Metered Servers
#2 Intense Unmetered Servers
#3 DDOS Protected Servers
#4 Co-Location

The DDOS protection services were particularly impressive to review. Having piece of mind knowing that your business is safe from DDOS is comforting.
What needs improvement: Virtual Computing options would be a feature that we'd like to see implemented. Providing customers with tools to initiate virtual environments within their servers purchased.
Usability Review Grade: A
What we like: The Netelligent website is easy to navigate through and determine which service is best suited for your company.
What needs improvement: None at this time.
Conclusion Grade: A
Our core focus are based on three different products with three offers each. Dedicated Servers: we offer metered (per Gig) unmetered (10mbps or 100mbps) and our DDOS protected service. Colocation: we offer metered (per Gig) unmetered (10mbps or 100mbps) and our DDOS protected service.

We also provide LAN extension and bandwidth connectons.
 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Sales Contact Details
Sales Telephone 1-888-369-2209
Sales Email sales@netelligent.ca
Main URL http://www.netelligent.ca/en
 
Billing Details
Payment Methods






Account Activation Period 1 - 2 days
Order Verification Documents Required No
 
Money Back Guarantee
No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.netelligent.ca/en/ca
 
Consumer Reviews
No Reviews Available