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  ScaleMatrix Report Card Contact Information Report Card Grade
  
 Tel: 8883499994
Email: sn@scalematrix.com
Website: http://www.scalematrix.com
Address: 5775 Kearny Villa Rd
San Diego, CA, 92123, United States of America

News:   www.scalematrix.com/news
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction ScaleMatrix takes an infrastructure based approach to providing best-in-class hosting solutions to clients at every stage of their IT Lifecycle development. By investing heavily in both facilities and personnel, and developing strategic relationships with critical hardware, software, and support service vendors – ScaleMatix are able to offer their clients industry leading solutions which include design, deployment, and ongoing management as part of the standard offering.
ScaleMatrix services include: Private Cloud, Hybrid Cloud, Colocation, Data Center Services
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
ScaleMatrix corporate headquarters are located in San Diego, CA, where they have designed and built a 50,000sq ft flagship Data Center. In addition to this highly efficient and custom built facility, ScaleMatrix clients have access to 11 additional Data Center facilities located strategically throughout the United States.
 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Sales Contact Details
Sales Telephone 8883499994
Sales Email sales@scalematrix.com
Main URL http://www.scalematrix.com
 
Billing Details
Payment Methods






Bank Wire
Account Activation Period Instant
Order Verification Documents Required Yes
 
Money Back Guarantee
No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.scalematrix.com/the-scalematrix-network/
 
Consumer Reviews
No Reviews Available