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Company Details

Company Name: SingleHop, Inc.
Year Established:
Moneyback Guarantee: No
SLA: No
Hosting Awards & Recognitions
 Contact Details

Tel: 1-866-817-2811
Email: sales@singlehop.com
Website: http://www.singlehop.com
Address: 223 W Jackson Blvd., Suite 1014
Chicago, IL, 60606, United States of America
 Report Card

Support
Sales
Plans / Features
Usability
Final Grade
How do we test Web Hosts ?
Editor's Review
Host Introduction
Sales Review Grade:
What we like:
What needs improvement:
Support Review Grade:
What we like:
What needs improvement:
Plans / Features Review Grade:
What we like:
What needs improvement:
Usability Review Grade:
What we like:
What needs improvement:
Conclusion Grade:
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 9am to 8pm
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Email Sales Yes
24 x 7 ? No. Only from 9am to 8pm
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) 4 minutes
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 8am
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) Instant
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 8pm
Toll-Free Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Sales Contact Details
Sales Telephone 1-866-817-2811
Sales Email sales@singlehop.com
Main URL http://www.singlehop.com
 
Billing Details
Payment Methods






Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 7 days
Hyperlink to Terms and Conditions http://www.singlehop.com/legal/tos_aup.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Email Support No
 
Live Chat Support Yes
24 x 7 ? No. Only from 9am to 8pm
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.singlehop.com/legal/tos_aup.php
 
Consumer Reviews
No Reviews Available