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  VPS.NET Report Card Contact Information Report Card Grade
  
 Tel: 1-312-447-6810
Email: sales@vps.net
Website: http://vps.net
Address: 223 W. Jackson Blvd
Chicago, IL, 60606, United States of America
Support A
Sales A
Plans / Features A
Usability A
Final Grade A

How We Test Hosts
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Editor's Review
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Toll-Free No
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Sales Contact Details
Sales Telephone 1-312-447-6810
Sales Email sales@vps.net
Main URL http://www.vps.net
 
Billing Details
Payment Methods






Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA http://vps.net/legal
 
Consumer Reviews
Title Comments Reviewed by URL Sales Support Plans Usability Submitted
VPS.net review I''''ve been hosted at vps.net for three months now. My experience with them has been outstanding. With my old server, I was experiencing downtime whenever something went wrong with the server, or if there was a surge in traffic. I needed redundancy, eliminating any single failure point, and good backups (that I could afford on a tight budget). I needed more cpu and memory for busy times, but didn''''t want the added costs long term. So I happen across vps.net and tried them out. I''''ll never go back to a single dedicated server again. With vps.net, you get a Virtual Private Server on their cloud. If something fails, it just rolls your server over to a different part of the cloud. If you need more cpu/memory, you can expand the capacity of your server for a limited time (no actual hardware has to be switched out). And as for backups... I get a full backup of my server, daily, weekly, and monthly. Cost is just $5/month. When I was setting up my server, I restored it Chris Andrews http://www.community-knowledge.com A A A A 7/25/2009 6:24:36 AM