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  Hostfav Report Card Contact Information Report Card Grade
  
Tel: (877) 774-1445
Email: support@hostfav.com
Website: http://www.hostfav.com/
Address: Long Island City
Astoria, NY, 11102, United States of America


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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Reviews
Editor's Review
Host Introduction Non-stop availability is critical for any business. Hostfav high-availability server solutions offerings are resilient, high performance, and security commercially available for mission-critical applications.

Hostfav provides Windows and Linux servers for virtual private servers, shared hosting, and reseller hosting. If you're not sure which best fits your needs, their experts are available to help. They have the resources and talent available to host your critical applications. These days’ businesses must operate at all hours to support a global customer base. Rest easy knowing your business' site is up and running.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
The Hostfav redundant and high-availability systems come with 99.99% uptime guarantee and backed by a generous service level agreement policies. Hostfav DataCenter has redundant network load balancing and redundant power interruption-free maintenance. System administrators monitor servers and network 24 hours a day, seven days a week, 365 days a year.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Within first 5 minutes response was received.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Within first 5 minutes response was received.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Immediate response to the request.
Response Time (Issue Resolved) Sales person provided all needed information
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Good response.
Response Time (Issue Resolved) Received friendly response from sales agent.
 
Sales Contact Details
Sales Telephone (877) 646-5161
Sales Email support@hostfav.com
Main URL https://www.hostfav.com
 
Billing Details
Payment Methods






JCB, EnRoute, Discover
Account Activation Period Instant
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions https://www.hostfav.com/TandC.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response.
Response Time (Issue Resolved) Resolution to the issue was properly applied.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response.
Response Time (Issue Resolved) Resolution to the issue was properly applied.
 
Live Chat Support Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was addressed properly.
 
Phone Support Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Phone rang two times.
Response Time (Issue Resolved) Issue was addressed properly.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA https://www.hostfav.com/TandC.php#tab5
 
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