Search Web Hosts

  •    
55683
Followers

EXPANDCOLLAPSE

Select a Web Host :    

  HostNine LLC Report Card Contact Information Report Card Grade
  
 Tel: 877-251-4678
Email: sales@hostnine.com
Website: http://www.hostnine.com
Address: 126 Bayberry Cir
Jupiter, FL, 33458, United States of America

Follow us on:
Support B
Sales A
Plans / Features A
Usability A
Final Grade A

How We Test Hosts
 Submit Feedback
Vote For HostNine LLC

Metrics Report
Uptime Monitoring Reports unavailable
Reviews
Editor's Review
Host Introduction HostNine has been in business over 2 years and offers true 24x7 support on all of our packages backed by our 99.9% uptime guarantee. We do not outsource our staff and take pride in providing our customers with the best possible service and support around.
We provide a unique Reseller Hosting platform which powers our shared hosting as well. We currently host in 9 different data centers located all around the world. This allows shared customers to choose where their site is hosted and allows resellers to not only choose where they want their domains hosted but it spreads them out across multiple servers.
Sales Review Grade: A
What we like: Fast, Informative and Available. We were pleasantly met with fast responses to all sales questions at all hours of the day and night.
What needs improvement: No complaints!
Support Review Grade: B
What we like: The HostNine support team utilizes the ticketing system only and delivers fast and accurate support responses/resolutions.
What needs improvement: Live chat and phone options.
Plans / Features Review Grade: A
What we like: Being able to select your data center location with the shared hosting services.

With nine locations to choose from, HostNine offers this unique feature to all customers and directly on the custom order forms.

Pricing and features offered under the Reseller Hosting Packages are well presented to customers as well. The Data Center choice option is also available, you may need to contact sales prior to ordering as the drop down selection is not posted on the order forms.
What needs improvement: Content Delivery Network (CDN) or Offsite Backup solutions. With nine datacenters utilized across the world, having these add-on services available would make for a valuable asset to customers.
Usability Review Grade: A
What we like: Professional design website is easy to gather information with contact details actively linked across the website.
What needs improvement: None at this time.
Conclusion Grade: A
Our core focus at this time is shared hosting. We recently developed a new website and launched all new packages to keep up with the market's demand.
 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Sales Contact Details
Sales Telephone 877-251-4678
Sales Email sales@hostnine.com
Main URL http://www.hostnine.com
 
Billing Details
Payment Methods






Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.hostnine.com/money-back-guarantee/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.hostnine.com/uptime-guarantee/
 
Consumer Reviews
No Reviews Available
Hosting Plans
Plan Category Price Storage Transfer
 HostNine: Windows Hosting Plan  Shared Hosting  $9.95  10000MB  150GB
 HostNine: Unlimited Hosting Plan  Shared Hosting  $6.95  9999999MB  9999999GB
Interviews
No Interviews Available
Awards
Web Hosting Company HostNine LLC has won below awards
Live Twitter Feed

WordPress (v 3.0+) Template Tag Reference Guide http://t.co/tS7KTTIg #WordPress #templates

"How To Use Custom Post Types To Organize Online Marketing Campaigns" http://t.co/W5vfbs3w

H9 Blog: Pricing Strategies For Resellers: Web hosting resellers employ a wide variety of pricing strategies to ... http://t.co/ReAVSdnT

New H9 Blog Post: "Pricing Strategies For Resellers"- http://t.co/JAWm7Xwx

"5 Common Tracking Problems: How To Troubleshoot & Fix Them" http://t.co/NIR5OO3s

"Scalable Link Building Using Social Media" http://t.co/9aXNl2dN

Great article if you're looking to increase the "click worthiness" of your content: http://t.co/69M6FRRw

"Restoring WordPress After A Crash"(hopefully you won't need this, but just in case...) http://t.co/cWuwq8K3

"How To Deliver Exceptional Client Service" - Great reading for those managing reseller accounts http://t.co/jcen2FBi

Temporary Hiatus: The HostNine forums have been gone on a temporary hiatus. We're re-tooling some things interna... http://t.co/T8UzGUvJ

""How To Find Great Content For Your Website (on a budget)" http://t.co/qbXaHYE1

Happy Change Your Password Day! http://t.co/dRmUaOMv

Check out the first HostNine Community Newsletter of 2012! http://t.co/UrGesfBT

H9 Blog: HostNine Community Newsletter, Volume 2, Issue 1: Welcome to the first HostNine Monthly Newsletter of 2... http://t.co/rKGqPJMx

3 Tips To Remember When Using Google Webmaster Tools: http://t.co/wAGWFzWq