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  INetU Managed Hosting Report Card Contact Information Report Card Grade
  
 Tel: 1-888-664-6388
Email: sales@inetu.net
Website: http://www.inetu.net
Address: 744 Roble Road, Suite 70
Allentown, PA, 18109, United States of America

Blog:    www.inetu.net/blog
News:   www.inetu.net/news
Follow us on:
Support A
Sales A
Plans / Features A
Usability A
Final Grade A

How We Test Hosts
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Metrics Report
Uptime Monitoring Reports unavailable
Reviews
Editor's Review
Host Introduction What sets INetU apart from the other managed hosting companies who all promise enterprise-grade hardware, top tier facilities, and 24x7x365 support?

Unlike the rest, INetU takes the time to learn your business objectives and establish a powerful, long-term relationship with you. This allows our team to become an extension of your team; operations go more smoothly and your requests are addressed in a way that works best for you. When you choose INetU, you'll understand why our clients say that we are more like a partner than a vendor.
From giving your site the scalability to grow, or setting up a high availability cluster for your site, INetU's team of experts will guide you through the most complicated server infrastructure so that your site is as cutting-edge as it needs to be. With INetU you aren't simply getting the hardware, you're also getting the senior-level systems administrators putting it all in the right places so that your team is free to Think Outside the Server®.
Sales Review Grade: A
What we like: CUSTOM, CUSTOM, CUSTOM.

INetU Managed Hosting sales team is all about creating custom solutions tailored to business needs and requirements.

Once the sales associate gathers all the information about your company, they were then able to focus on solutions that can deliver superior performance.

Information provided was very thorough, detailed and included information on each of the feature included (along with the benefits it provided the company and its customers).

The dedicated time spent at ensuring our business was delivered with the best possible product was excellent.
What needs improvement: INetU sales associates received the highest grade in our opinion, exceptional customer service.
Support Review Grade: A
What we like: INetU is dedicated to ensuring customers receive Innovative Support options with their hosting solutions. They initiate procedures behind the scenes to ensure technicians are qualified in the following areas:
• Red Hat Certified Engineers
• Microsoft Certified Systems Engineers
• ITIL Certified staff
• CNSS Certified staff
• CCNP Certified staff
• CCSP Certified staff

From hardware related issues to software support, we were impressed with how far the INetU staff will go to resolving customers requests.

We presented INetU techs with a few scenario’s related to third party applications (which are generally not supported from most managed providers). We were extremely satisfied with the results including the follow-up to ensure the implemented changes were benefiting our business.
What needs improvement: Customers who select INetU as their hosting provider will not be disappointed with support help.
Plans / Features Review Grade: A
What we like: Windows, Linux, High Availability Clustered dedicated server options are the core focus for distinguishing INetU products.

Based on the software requirements, INetU can then tailor a customized solution for your business.
What needs improvement: Virtualization products that can be implemented with the servers.
Usability Review Grade: A
What we like: INetU's website is unique, it provides all the necessary information pertaining to hosting specs although it goes into more detail when explaining services included.

Reading through the customer testimonials, and how they have benefited from the technology provided was refreshing.
What needs improvement: None at this time.
Conclusion Grade: A
For over a decade we have been working with organizations that have critical needs. We provide a comprehensive suite of managed hosting services with proven success record, because the organizations we partner with all have similar goals and requirements.
 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Sales Contact Details
Sales Telephone 1.888.664.6388
Sales Email sales@inetu.net
Main URL http://www.inetu.net
 
Billing Details
Payment Methods






Account Activation Period 1 - 2 days
Order Verification Documents Required No
 
Money Back Guarantee
No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.inetu.net/sla
 
Consumer Reviews
No Reviews Available
Hosting Plans
No Hosting Plans Available.
Interviews
Interview Title Date Submitted
INetU Web Host Interview 2/21/2008 10:43:25 AM
Awards
Web Hosting Company INetU Managed Hosting has won below awards


Editor's Choice Award
February 2012 - Managed Hosting

Editor's Choice Award
January 2012 - Enterprise Hosting

Editor's Choice Award
December 2011 - Managed Hosting

Editor's Choice Award
November 2011 - Windows Hosting

Editor's Choice Award
October 2011 - Enterprise Hosting

Editor's Choice Award
September 2011 - Dedicated

Editor's Choice Award
August 2011 - Managed Hosting

Editor's Choice Award
July 2011 - Windows Hosting

Editor's Choice Award
June 2011 - Managed Hosting

Editor's Choice Award
May 2011 - ASP.NET Web Hosting

Editor's Choice Award
April 2011 - Managed Hosting

Editor's Choice Award
March 2011 - Enterprise Hosting

Editor's Choice Award
February 2011 - ASP.NET Web Hosting

Editor's Choice Award
January 2011 - Managed Hosting

Editor's Choice Award
January 2011 - Enterprise Hosting

Editor's Choice Award
December 2010 - ASP.NET Web Hosting

Editor's Choice Award
November 2010 - Dedicated

Editor's Choice Award
October 2010 - Managed Hosting

Editor's Choice Award
September 2010 - Enterprise Hosting

Editor's Choice Award
August 2010 - Managed Hosting

Editor's Choice Award
July 2010 - ASP.NET Web Hosting

Editor's Choice Award
June 2010 - Dedicated

Editor's Choice Award
May 2010 - ASP.NET Web Hosting

Editor's Choice Award
April 2010 - ASP.NET Web Hosting

Editor's Choice Award
March 2010 - Managed Hosting

Editor's Choice Award
February 2010 - ASP.NET Web Hosting

Editor's Choice Award
December 2009 - Business Web Hosting

Editor's Choice Award
November 2009 - Managed Hosting

Editor's Choice Award
August 2009 - Managed Hosting

Editor's Choice Award
July 2009 - Business Web Hosting

Editor's Choice Award
April 2009 - ASP.NET Web Hosting

Editor's Choice Award
January 2009 - Managed Hosting

Editor's Choice Award
October 2008 - Dedicated

Editor's Choice Award
June 2008 - Managed Hosting
INetU impressed us with their low response times, flexibility, and wide product offering. If you are looking to reduce your current IT infrastructure costs, INetU is the place to go. Fully managed hardware, fully managed server, fully managed network with a 100% SLA – what else can we say? INetU receives our highest recommendation to date.

Editor's Choice Award
August 2007 - Dedicated

Editor's Choice Award
March 2007 - Dedicated
Live Twitter Feed

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Be Authentic by using #SSL certificates in your emails. Read our latest #blog post: http://t.co/QAScI9MC

If you missed the live show, download our FREE #Cloud #Hosting #webinar: Not All Clouds Are Created Equal: http://t.co/pMgnamXl

I received +K in #cloud computing from @ACELYNK, thanks! http://t.co/5pNicbw4