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  PowWeb, Inc. Report Card Contact Information Report Card Grade
  
 Tel: 1-877-476-9932
Email: sales@powweb.com
Website: http://www.powweb.com
Address: 2168 S. Atlantic Blvd., #232
Monterey Park, CA, 91754, United States of America
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Sales
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Final Grade

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Metrics Report
Uptime Monitoring Reports unavailable
Reviews
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Sales Contact Details
Sales Telephone 1-877-476-9932
Sales Email sales@powweb.com
Main URL http://www.powweb.com
 
Billing Details
Payment Methods






Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.powweb.com/legal/legal_useragreement.bml
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.powweb.com/legal/index.bml
 
Consumer Reviews
No Reviews Available
Hosting Plans
No Hosting Plans Available.
Interviews
Interview Title Date Submitted
Powweb Web Host Interview 2/21/2008 2:10:29 PM
Awards
Web Hosting Company PowWeb, Inc. has won below awards


Editor's Choice Award
July 2007 - Shared Hosting

Editor's Choice Award
May 2007 - E-Commerce

Editor's Choice Award
April 2007 - E-Commerce

Editor's Choice Award
March 2007 - Budget Web Hosting
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