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  ServerGenie.com Report Card Contact Information Report Card Grade
  
Tel: 1-800-560-3450
Email: sales@servergenie.com
Website: http://www.servergenie.com
Address: 2410 W. Memorial Road, Suite C-332
Oklahoma City, OK, 73134, United States of America


Blog:    www.servergenie.com/blog
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

How We Test Hosts
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Metrics Report
Uptime Monitoring Reports unavailable
Reviews
Editor's Review
Host Introduction ServerGenie is a Green Host and conserves as much power as possible. ServerGenie is a leader in power consumption responsibility and sustainable practices. ServerGenie purchases low voltage hardware that reduces their carbon footprint. They also have chosen a data center partner that optimizes power consumption and cooling for every last one of our cloud servers. They provide managed technical support 24x7 via phone, Skype, Live Chat and Email. They have combined affordably priced solutions with high-end products. ServerGenie currently co-locate servers in state of the art data centers in Dallas. They backed up their words with 100% uptime guarantee and 30 days money back guarantee.
ServerGenie offers WordPress Hosting as well as Cloud Hosting services with Managed Support. ServerGenie is the FIRST web host to offer a full training course for its customers. Articles, interviews, and video courses designed to help you increase your traffic, profits, and effectiveness as a business. They also provide free migration from your old host to your new ServerGenie account.
Sales Review Grade: A
What we like: Sales assistance via phone as well as chat was really good. Sales representative answered all my questions really fast with additional information.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: The way ServerGenie technicians resolved the issue was really fantastic. They resolved the issue within just 15 minutes with appropriate solution. Found ServerGenie support technicians knowledgeable and well known with the technical issues.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: ServerGenie provides Cloud Servers as well as Wordpress Hosting at affordable cost. We tested Cloud Server plan and it worked very well.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
ServerGenie is committed to top level hosting and white glove customer support. Mission of ServerGenie is simple, Deliver superior customer support, industrial grade hardware, 100% network uptime, feature rich operating systems and automated control panels at a price point small to medium level business can easily afford.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Got professional answers to the questions asked.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Got professional answers to the questions asked.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Answered the questions really fast
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) 1 minute.
Response Time (Issue Resolved) Very prompt response to the questions asked.
 
Sales Contact Details
Sales Telephone 1-800-560-3450
Sales Email sales@servergenie.com
Main URL http://www.servergenie.com
 
Billing Details
Payment Methods






Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.servergenie.com/wordpress-hosting.html
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate
Response Time (Issue Resolved) Immediately resolved the issue.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Phone rang one time and was speaking to technician
Response Time (Issue Resolved) Properly handled the issue.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.servergenie.com/terms-conditions.html
 
Consumer Reviews
No Reviews Available
Hosting Plans
Plan Category Price Storage Transfer
 Cloud Server 12  Cloud Servers  $240.00  120GB  12000GB
 Cloud Server 11  Cloud Servers  $220.00  110GB  11000GB
 Cloud Server 10  Cloud Servers  $200.00  100GB  10000GB
 Cloud Server 9  Cloud Servers  $180.00  90GB  9000GB
 Cloud Server 8  Cloud Servers  $160.00  80GB  8000GB
 Cloud Server 7  Cloud Servers  $140.00  70GB  7000GB
 Cloud Server 6  Cloud Servers  $120.00  60GB  6000GB
 Cloud Server 5  Cloud Servers  $100.00  50GB  5000GB
 Cloud Server 4  Cloud Servers  $80.00  40GB  4000GB
 Cloud Server 3  Cloud Servers  $60.00  30GB  3000GB
 Cloud Server 2  Cloud Servers  $40.00  20GB  2000GB
 Cloud Server 1  Cloud Servers  $20.00  10GB  1000GB
 Business  Cloud Computing  $20.00  10GB  250GB
 Premium  Cloud Computing  $50.00  25GB  500GB
 Ultimate  Cloud Computing  $100.00  50GB  1000GB
Interviews
No Interviews Available
Awards
Web Hosting Company ServerGenie.com has won below awards


Editor's Choice Award
November 2018 - Blog Hosting

Editor's Choice Award
October 2018 - Blog Hosting

Editor's Choice Award
September 2018 - Cloud Computing

Editor's Choice Award
August 2018 - Cloud Computing

Editor's Choice Award
July 2018 - Cloud Computing

Editor's Choice Award
July 2018 - Secure Hosting

Editor's Choice Award
June 2018 - Cloud Computing

Editor's Choice Award
May 2018 - Blog Hosting

Editor's Choice Award
May 2018 - Cloud Servers

Editor's Choice Award
April 2018 - Blog Hosting

Editor's Choice Award
February 2018 - Cloud Servers

Editor's Choice Award
January 2018 - Cloud Servers

Editor's Choice Award
December 2017 - Budget Web Hosting

Editor's Choice Award
November 2017 - Blog Hosting

Editor's Choice Award
November 2017 - Cloud Computing

Editor's Choice Award
October 2017 - Budget Web Hosting

Editor's Choice Award
October 2017 - Cloud Servers

Editor's Choice Award
September 2017 - Domain Registration

Editor's Choice Award
September 2017 - Cloud Servers

Editor's Choice Award
August 2017 - Cloud Servers

Editor's Choice Award
June 2017 - Email Hosting

Editor's Choice Award
June 2017 - Cloud Servers

Editor's Choice Award
May 2017 - Email Hosting

Editor's Choice Award
April 2017 - Cloud Servers

Editor's Choice Award
March 2017 - Hybrid Servers

Editor's Choice Award
February 2017 - Cloud Computing

Editor's Choice Award
February 2017 - Cloud Servers

Editor's Choice Award
January 2017 - E-Commerce

Editor's Choice Award
January 2017 - Cloud Servers

Editor's Choice Award
December 2016 - E-Commerce

Editor's Choice Award
October 2016 - Blog Hosting

Editor's Choice Award
September 2016 - Green Web Hosting

Editor's Choice Award
August 2016 - Cloud Computing

Editor's Choice Award
July 2016 - Cloud Servers

Editor's Choice Award
May 2016 - Public Cloud

Editor's Choice Award
April 2016 - Green Web Hosting

Editor's Choice Award
February 2016 - Hybrid Servers

Editor's Choice Award
February 2016 - Cloud Servers

Editor's Choice Award
January 2016 - Cloud Servers

Editor's Choice Award
December 2015 - Cloud Servers

Editor's Choice Award
November 2015 - Managed Cloud

Editor's Choice Award
October 2015 - Managed Cloud

Editor's Choice Award
September 2015 - Managed Cloud

Editor's Choice Award
August 2015 - Email Hosting

Editor's Choice Award
July 2015 - Blog Hosting

Editor's Choice Award
May 2015 - E-Commerce

Editor's Choice Award
April 2015 - Blog Hosting

Editor's Choice Award
April 2015 - Hybrid Servers

Editor's Choice Award
March 2015 - Hybrid Servers

Editor's Choice Award
February 2015 - Blog Hosting

Editor's Choice Award
February 2015 - Parallels

Editor's Choice Award
January 2015 - Secure Hosting

Editor's Choice Award
December 2014 - Hybrid Servers

Editor's Choice Award
November 2014 - Secure Hosting

Editor's Choice Award
October 2014 - Managed Cloud

Editor's Choice Award
September 2014 - Managed Cloud

Editor's Choice Award
August 2014 - Managed Cloud

Editor's Choice Award
July 2014 - Blog Hosting

Editor's Choice Award
June 2014 - Blog Hosting

Editor's Choice Award
May 2014 - E-Commerce

Editor's Choice Award
May 2014 - Secure Hosting

Editor's Choice Award
April 2014 - Blog Hosting

Editor's Choice Award
March 2014 - Managed Hosting

Editor's Choice Award
March 2014 - Budget Web Hosting

Editor's Choice Award
February 2014 - cPanel Hosting

Editor's Choice Award
February 2014 - Secure Hosting

Editor's Choice Award
January 2014 - Hybrid Servers

Editor's Choice Award
December 2013 - cPanel Hosting

Editor's Choice Award
November 2013 - Domain Registration

Editor's Choice Award
November 2013 - Blog Hosting

Editor's Choice Award
October 2013 - Business Web Hosting

Editor's Choice Award
September 2013 - Domain Registration

Editor's Choice Award
September 2013 - Blog Hosting

Editor's Choice Award
August 2013 - Domain Registration

Editor's Choice Award
August 2013 - cPanel Hosting

Editor's Choice Award
July 2013 - Domain Registration

Editor's Choice Award
July 2013 - Blog Hosting

Editor's Choice Award
June 2013 - Domain Registration

Editor's Choice Award
June 2013 - Green Web Hosting

Editor's Choice Award
May 2013 - Green Web Hosting

Editor's Choice Award
April 2013 - Green Web Hosting

Editor's Choice Award
April 2013 - Blog Hosting

Editor's Choice Award
March 2013 - Blog Hosting

Editor's Choice Award
February 2013 - Shared Cloud Hosting

Editor's Choice Award
January 2013 - Shared Cloud Hosting

Editor's Choice Award
December 2012 - Domain Registration
Live Twitter Feed

We are so excited to announce @FindMyHost awarded us with their #Cloud #Hosting Editor’s Choice Award for July 2018… https://t.co/8Y70bE2qUx

Awesome! https://t.co/vyqkau57iC

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Managed Services and Migration Assistance included with each #cloud #server from @ServerGenie https://t.co/Be6KkrnBeu

Build and customize your affordable #Cloud #Server today @ServerGenie https://t.co/Be6KkrnBeu

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Fully managed Cloud #Hosting & Cloud #Servers….its what we do! https://t.co/Be6KkrnBeu #hostwiththebest

Purchased hosting & find you have to pay extra for support? 24/7 Support is included FREE @ServerGenie ---> https://t.co/Be6KkrnBeu

Managed Services and Migration Assistance included with each #cloud #server from @ServerGenie https://t.co/Be6KkrnBeu

Build and customize your affordable #Cloud #Server today @ServerGenie https://t.co/Be6KkrnBeu

Scale based on demand #cloud #servers, available now @ServerGenie https://t.co/Be6KkrnBeu

Tired of hosting companies who don't support their clients? We are too! Try any one of our cloud servers at https://t.co/Be6KkrnBeu

Fully managed Cloud #Hosting & Cloud #Servers….its what we do! https://t.co/Be6KkrnBeu #hostwiththebest