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  SingleHop, Inc. Report Card Contact Information Report Card Grade
  
 Tel: 1-866-817-2811
Email: sales@singlehop.com
Website: http://www.singlehop.com
Address: 223 W Jackson Blvd., Suite 1014
Chicago, IL, 60606, United States of America
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Metrics Report
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Reviews
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? No. Only from 9am to 8pm
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Email Sales Yes
24 x 7 ? No. Only from 9am to 8pm
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) 4 minutes
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 8am
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) Instant
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 8pm
Toll-Free Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Sales Contact Details
Sales Telephone 1-866-817-2811
Sales Email sales@singlehop.com
Main URL http://www.singlehop.com
 
Billing Details
Payment Methods






Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Yes
If yes, how many days? 7 days
Hyperlink to Terms and Conditions http://www.singlehop.com/legal/tos_aup.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Email Support No
 
Live Chat Support Yes
24 x 7 ? No. Only from 9am to 8pm
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) N/A
Response Time (Issue Resolved) N/A
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.singlehop.com/legal/tos_aup.php
 
Consumer Reviews
No Reviews Available
Hosting Plans
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Awards
Web Hosting Company SingleHop, Inc. has won below awards


Editor's Choice Award
August 2008 - Dedicated

Editor's Choice Award
June 2008 - cPanel Hosting
SingleHop has shown they are here to stay, with their excellent take on how to service all customers. Their ala cart suite of managed services is impressive and carters to all consumers (from beginner to advanced). Keep an eye out for some eye catching specials as SingleHop makes a statement within the industry.

Editor's Choice Award
April 2008 - Dedicated
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