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  Super Green Hosting Report Card Contact Information Report Card Grade
  
 Tel: 1-888-210-4430
Email: support@supergreenhosting.com
Website: http://www.supergreenhosting.com/
Address: 111 East Broadway
Glendale, California, 91205, United States of America
Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Reviews
Editor's Review
Host Introduction Super Green Hosting is committed to the environment and providing its customers with the very best in green friendly hosting services.

Super Green Hosting realizes the effects that the web hosting industry has on the environment, the average server produces the same emissions as a 15 mpg SUV let alone the data centre where the server is located which consumes on average as much electricity as 30,000 households.
Let’s put it another way… your website is hosted on a server which on average produces around 12½ Tonnes of CO2 each year, that is a huge amount of CO2!

At Super Green customer, your website is hosted on a super reliable “Green” Dell server. These servers produce 20% less CO2 than the average server, for the other 80% we are INVOLVED in a tree planting project which aims to neutralize our (and your) affects on the environment.

It’s a great initiative to see a web host takes these steps, we encourage you to check Super Green Hosting out and see for yourself how you can also help the environment.
Sales Review Grade: A
What we like: With headquarters in the UK and datacenters located in the US, Super Green Hosting has established an excellent base to cater towards a worldwide clientele.

Not too often seen, we were impressed with how Super Green Hosting caters to clientele across the world. When conducting our first review from a US test server we were presented with hosting plans in US currency and a US Toll-Free phone number to reach sales/support.

The second test from our UK test server presented a totally different look, with all pricing and phone numbers reflecting the UK clientele.

By making these subtle changes, it made it easier for us to reach out to Super Green Hosting with our pre-sales questions.
What needs improvement: sales@ email instead of support@ (which doubles up as both) would be nice to see along with an online submit form.
Support Review Grade: A
What we like: It was nice to see each support ticket was handled by an actual person and not an auto-response or pre-defined reply.

The support queries we made were responded quickly and resolved within a timely fashion.
What needs improvement: None at this time.
Plans / Features Review Grade: A
What we like: UNLIMITED everything.....well almost! The shared hosting plan truly tries to cater to everyone.

The list of features is extensive and allows most web users to attain all their website goals under the one plan.
What needs improvement: None at this time.
Usability Review Grade: A
What we like: You can't get much easier to find what your looking for at the Super Green Hosting website. Very clean, slick and professional company/site.
What needs improvement: None at this time.
Conclusion Grade: A
 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Sales Contact Details
Sales Telephone 1-888-210-4430
Sales Email support@supergreenhosting.com
Main URL http://www.supergreenhosting.com
 
Billing Details
Payment Methods






Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.supergreenhosting.com/terms
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.supergreenhosting.com/terms
 
Consumer Reviews
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Hosting Plans
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Awards
Web Hosting Company Super Green Hosting has won below awards


Editor's Choice Award
May 2009 - cPanel Hosting

Editor's Choice Award
March 2009 - cPanel Hosting
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