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  VPSNext Report Card Contact Information Report Card Grade
  
 Tel: 888-639-8877
Email: sales@vpsnext.com
Website: http://www.vpsnext.com
Address: 9700 Atlee Commons Drive
Ashland, VA, 23005, United States of America

Forum: www.vpsnext.com/forum
Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Reviews
Editor's Review
Host Introduction VPSNext is a privately-owned web hosting company based in Richmond, Virginia. With five plus years of experience in the VPS industry, VPSNext launched a service that works towards their talents. Combining their experience with a quality network and infrastructure, at an unbeatable value – that’s what sets VPSNext apart.
VPSNext provides an array of options for every level of hosting-from shared to dedicated.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
VPSNext is a vibrant company who's goal is to provide the latest in hosting features that are time efficient and cost-effective.
 
Sales Review
Does Host have an Money Back Guarantee?
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Sales Contact Details
Sales Telephone (888) 639-8877
Sales Email sales@vpsnext.com
Main URL http://www.vpsnext.com
 
Billing Details
Payment Methods






Account Activation Period 1 day or less
Order Verification Documents Required Yes
 
Money Back Guarantee
Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.vpsnext.com/company/terms-and-conditions.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA http://www.vpsnext.com/why-us/money-back-guarantee.php
 
Consumer Reviews
Title Comments Reviewed by URL Sales Support Plans Usability Submitted
Lots of Fake Rewviews + Worst hosting ever! I placed an order in Sep 2010 so this is a recent purchase. Customer service promised me the world! They told me everything would be smooth and that i would have no problems. 10 hours after i paid up front (Over $1,000) and after phoning to confirm my order, i rang to ask if it was ready and they said they lost my application! (how do you lost orders!) 24 hours later, the account is ready the server is running slow so i have to contact them again to sort it out which they apologise for. 72 hours later they turn off the server by mistake!!! I spend 48 hours moving all my websites to their server and thet shut down the account by accident..even worse, they just “apologised” thats it.. Awful hosting and even worse custom service, NOT RECOMMENDED. If you want VPS hosting DO NOT USE THIS COMPANY. Im even happy to testify against their awful service! Mark Mark Fail http://www.premiumpress.com F F F F 8/31/2010 5:03:44 AM
Hosting Plans
Plan Category Price Storage Transfer
 VPS-Basic  Virtual Private Servers  $39.95  60GB  2000GB
 VPS-Starter  Virtual Private Servers  $29.95  30GB  1000GB
 VPS-Ultra  Virtual Private Servers  $71.96  100GB  99999GB
 VPS-Spark  Virtual Private Servers  $39.96  50GB  999999GB
 VPS-Nitro  Virtual Private Servers  $71.96  100GB  999999GB
 VPS-Fusion  Virtual Private Servers  $39.96  45GB  2000GB
Interviews
Interview Title Date Submitted
VPSNext Web Host Interview 2/8/2010 10:03:19 PM
Awards
Web Hosting Company VPSNext has won below awards


Editor's Choice Award
August 2010 - cPanel Hosting

Editor's Choice Award
July 2010 - Business Web Hosting

Editor's Choice Award
June 2010 - Virtual Private Servers

Editor's Choice Award
May 2010 - cPanel Hosting

Editor's Choice Award
April 2010 - Virtual Private Servers
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