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  Hostens Report Card Contact Information Report Card Grade
  
Tel: N/A
Email: sales@hostens.com
Website: http://www.hostens.com/
Address: J. Kubiliaus g. 6
Vilnius, Vilniaus m., 08234, Lithuania


Blog:    www.hostens.com/blog
News:   www.hostens.com/knowledgebase
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction Hostens is a growing hosting company offering high performance but low-cost at the same time DirectAdmin shared hosting, reseller hosting, VPS hosting, domain registration and SSL certificates. With a focus on individuals as well as small businesses, Hostens aims to provide not only the best prices but totally clear and simple hosting packages without any hidden conditions.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quick.
Response Time (Issue Resolved) Questions were answered in a timely manner.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quick.
Response Time (Issue Resolved) Questions were answered in a timely manner.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Live chat response time was fastest.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@hostens.com
Main URL https://www.hostens.com/
 
Billing Details
Payment Methods






Bitcoins - Bitcoin Cash - Ethereum - XRP, Alipay
Account Activation Period Instant
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions https://www.hostens.com/legal/refund-policy
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Properly resolved the issue.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Properly resolved the issue.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Live chat response time was fastest.
Response Time (Issue Resolved) Issue was addressed quickly.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.95%
Hyperlink to SLA https://www.hostens.com/legal/terms-of-service
 
Consumer Reviews
No Reviews Available