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  Hivalidity Report Card Contact Information Report Card Grade
  
Tel: +91 (738) 408-7247
Email: hello@hivalidity.com
Website: http://www.hivalidity.com/
Address: Helapakri, Baikur Gourgram
Jalpaiguri, West Bengal, 735305, India


Blog:    www.hivalidity.com/blog
News:   www.hivalidity.com/news
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction Hivalidity achieves excellence in the three most important aspects of providing a high-quality web hosting experience - speed, security and customer service. By investing heavily in the latest hardware and software technology Hivalidity gives you better performance for your website in comparison with other hosting providers. Utilizing SSD-only storage for files and databases and providing Global CDN access, HostGoi focuses on achieving just-a-second load time for your website content.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
What makes Hivalidity unique is the quality of their servers and the way they treat customers. Their
main goal is the satisfaction of its clients and aim is to deliver perfect security and performance for every website hosted.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Questions were answered quickly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Questions were answered quickly.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Live chat response time was fastest.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales No
 
Sales Contact Details
Sales Telephone +91 (738) 408-7247
Sales Email hello@hivalidity.com
Main URL https://www.hivalidity.com/
 
Billing Details
Payment Methods






Stripe, Razorpay
Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 7 days
Hyperlink to Terms and Conditions https://www.hivalidity.com/refund-policy
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed quickly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed quickly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Live chat response time was fastest.
Response Time (Issue Resolved) Issue was addressed quickly during business hours.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed quickly.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA https://www.hivalidity.com/terms-of-service
 
Consumer Reviews
No Reviews Available