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  HostForWeb Report Card Contact Information Report Card Grade
  
Tel: 1-888-7-MYHOST
Email: sales@hostforweb.com
Website: http://www.hostforweb.com
Address: 7061 N. Kedzie, Suite 302
Chicago, IL, 60645, United States of America


Support A
Sales A
Plans / Features A
Usability A
Final Grade A

How We Test Hosts
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Editor's Review
Host Introduction HostForWeb, Inc is Chicago's premier hosting provider, providing reliable, scalable solutions for customers of all sizes and services. Located in the carrier-neutral Equinix Chicago Data Center, HostForWeb, Inc has access to all the major carriers in Chicago without the need for local loop circuits.
Sales Review Grade: A
What we like: Toll-Free Phone, Live Chat, Email....HostForWeb provides the main components to ensure individuals and businesses receive knowledgeable advice towards services offered.

We personally enjoyed the quick responses to our live chat questions, not to mention embedded URL's that directed us to the exact service within the site.

Sales seem to be working around the clock too, so no matter the time you can always get an answer to your question.
What needs improvement: None at this present time.
Support Review Grade: A
What we like: Fast, Reliable and 24/7. HostForWeb provides customers with five methods of support contact.

#1 Toll Free Phone
#2 Live Chat
#3 Email
#4 Ticket System
#5 Forum

We found no matter your preference, technicians are eager to assist.
What needs improvement: None at this present time.
Plans / Features Review Grade: A
What we like: Specializing in Linux Hosting with cPanel, HostForWeb offers a multtude of hosting solutions to choose from:

- Shared Hosting
- Virtual Private Servers (VPS)
- Dedicated Servers
- Co-Location
- Domain Registration
- Reseller Hosting

The cPanel Accelerated along with Fantastico demo's were very helpful in seeing exactly what will be provided.
What needs improvement: None at this time.
Usability Review Grade: A
What we like: The HostForWeb website provides an easy experience for anyone to locate the service they desire.
What needs improvement: Easy to navigate website, keep up the great work!
Conclusion Grade: A
HostForWeb knows your business requires the highest level of service, server hardware, software and technical staff. With optimal network performance, availability and security provided HostForWeb is an excellent choice in providers.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Sales Contact Details
Sales Telephone 1-888-7-MYHOST
Sales Email sales@hostforweb.com
Main URL http://www.hostforweb.com
 
Billing Details
Payment Methods






Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://hostforweb.com/service.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Support Yes
24 x 7 ? No. Only from 8am to 2pm
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.5%
Hyperlink to SLA http://hostforweb.com/service.php
 
Consumer Reviews
Title Comments Reviewed by URL Sales Support Plans Usability Submitted
Hostforweb have a lightening quick connection! I found Hostforweb to be very helpful and competent in answering any questions or making changed to my site. Admittedly I am only hosting html based site, but have a steady flow of visitors, who extremely rarely report downtime. I use them for my web and email hosting and they have been very reliable with nearly no downtime since we've been using them. This service allows for easy setup of websites and emails, modifications, and monitoring through their control panel user page. Online explanations of features and instructions are clearly written. Very Good Uptime, Great Support, Good Features. No major problems. Very professional staff. Pavel Veleba http://oceanbres.org/ A A A A 8/13/2014 2:18:46 AM
I am extremely happy with Hostforweb services! Can express the point that Hostforweb is awesome, the support is professional when they aren't being asked any newbie's questions. The price can't be beat, the Control Panel is really easy to use. The site has always powered my web site with ease, no matter how much burst in traffic i get, it still runs very fast. Uptime since I moved has been 100% and the server is always fast and stable. It may be $12.95/month for business pro plan, but for this kind of service, i will gladly pay it. My site it ultra-fast these days and I'm a very happy customer. Back to my experience with Hostforweb for last couple months - I would say you can rely on it. Gab Thomps http://geo-dev.org/ B B A A 6/4/2014 7:18:28 AM
Hostforweb service is fantastic I began using Hostforweb in 2011, I have been going on and off with various domains throughout the years with them and have experienced good service. Sign-up was a snap and I immediately began transferring my Websites. The customer service is fantastic. You can contact them about anything. It doesn't have to be a problem. Even general inquiries are happily and quickly addressed. I mean quick, too; often within minutes. I was pleasantly surprised by the backup tools you provide which I did not expect at all. They get an A+ for running their business with a good product and unmatched customer support. Nickolas Hewit http://newzofday.com A A A A 7/18/2013 3:27:02 AM
My experience with Hostforweb is great! I have been with Hostforweb not so long but I would like to say that I am very satisfied running my site with them. I have no outages and downtime. The set-up was fast - I was transferring my test sites within minutes of receiving their instant welcome emails. I can say that they are very helpful in transferring files. They run specials and it is a great plus for them. I've not had one minute of downtime so I am very pleased, and to top everything off their servers are not crowded and they don't oversell so their server speeds are second to none (very fast). Overall, I would recommend Hostforweb to experienced and new users. Nancy C. Evers http://daveale.org A A A A 6/26/2013 4:59:24 AM
I''m impressed using Hostforweb service! Hey guys, I'd like to tell you about my experience using Hostforweb hosting service. Well, my experience with them has been nothing but superb. I think they are very good and they monitor performance closely. I have open a few ticket and all of them as been solve the same day. In comparison with other hosts, i think Hostforweb is the most reliable and the cheapest host I've ever tried before. Server uptime 99.99% and support I rarely use it since I'm a webmaster. There are full of extra features, moreover, their discount code saved a good sum of money for me. I have been generally very impressed with the quality of service and speed (both bandwidth and MySQL processing speed). For me it's a very good solution. So far, a very happy customer. I'll update my comments in the near future. Highly recommend their hosting service. Trold Gunnar http://entrepreneur-info.in A A B A 6/12/2013 4:43:48 AM