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  Croatian Web Hosting Report Card Contact Information Report Card Grade
  
Tel: +385 1 7987790
Email: info@croweb.host
Website: http://www.croweb.host/
Address: Avenija Dubrava 246
HR-10040, Zagreb, Grad Zagreb, Croatia (Hrvatska)


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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Reviews
Editor's Review
Host Introduction Croatian Web Hosting is a venture started by professionals with immense web hosting background experience. They are working to change conventional support habits which the support industry is currently following with exquisite technological innovations that makes your web hosting management seamless. They listen, discuss, advise. Sounds obvious but they listen to your ideas, plans and objectives for your business. They then select the best solution to fit. They don't shoehorn projects and if they feel their not a good fit they'll be honest and tell you from the outset.
Server management and technical support is a vast industry. There are many companies around the world providing similar services. However, Croatian Web Hosting stands out amongst the crowds as a company with more to offer its customers and a higher degree of integrity than other support solution providers. With that in mind, we are confident that once you get to know the way of their work, you will choose them as your support partner.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
Croatian Web Hosting provides your company with a secure environment along with best-in-class data retention. Services employed to a high degree of automation, improving response times and reducing cost, allowing for faster site changes to meet market needs while also realizing a greater return on investment. Their experts will show you how you can move your company's web hosting services from a capital intensive environment to one that runs as an operating expense, better aligning costs with business requirements.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) All questions were answered properly.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) All questions were answered properly.
 
Sales Contact Details
Sales Telephone +385 1 7987790
Sales Email info@croweb.host
Main URL https://www.croweb.host/
 
Billing Details
Payment Methods






Discover, Bank Wire,
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 14 days
Hyperlink to Terms and Conditions https://www.croweb.host/shop/return-policy
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Issue was resolved quickly
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Issue was resolved quickly
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate Response Time
Response Time (Issue Resolved) Issue was resolved quickly
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate Response Time
Response Time (Issue Resolved) Issue was resolved quickly
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://www.croweb.host/sla
 
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