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  DediPath Report Card Contact Information Report Card Grade
  
 Tel: (877) 234-3334
Email: sales@dedipath.com
Website: http://www.dedipath.com
Address: 7209 Lancaster Pike, Suite 4- 1005
Hockessin, DE, 19707, United States of America

Blog:    www.dedipath.com/blog
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction DediPath is a provider of IaaS offering dedicated servers, VPS, hybrid servers, managed services and colocation.
DediPath is a provider of infrastructure as a service (IaaS) with extensive experience in enterprise IT, managed services, and colocation, DediPath's founders are focused on creating a strong brand that is focused on providing the best service and support at a highly competitive price.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
All services are backed by 24/7 customer support, a 99.99% uptime guarantee, and the ability to tailor a service to your exact needs!
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Questions were answered quickly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Questions were answered quickly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Live chat response time was fastest.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Quick
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Sales Contact Details
Sales Telephone (877) 234-3334
Sales Email sales@dedipath.com
Main URL https://www.dedipath.com/
 
Billing Details
Payment Methods






Bitcoin, Alipay
Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Quick response time on tickets.
Response Time (Issue Resolved) Issue was addressed quickly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Quick response time on emails.
Response Time (Issue Resolved) Issue was addressed in a timely manner.
 
Live Chat Support Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Live chat response time was fastest.
Response Time (Issue Resolved) Issue was addressed quickly.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good during working hours.
Response Time (Issue Resolved) Issue was resolved.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA https://dedipath.com/terms-of-service
 
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