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  LeaseWeb Report Card Contact Information Report Card Grade
  
Tel: +1-571-814-3777
Email: sales@leaseweb.com
Website: http://www.leaseweb.com/en
Address: LeaseWeb Netherlands B.V.
Luttenbergweg 8, Amsterdam, 1101 EC, Netherlands


Blog:    www.leaseweb.com/blog
News:   www.leaseweb.com/news
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Reviews
Editor's Review
Host Introduction LeaseWeb has been hosting and supporting mission critical websites, internet applications, email servers, security and storage services since 1997. LeaseWeb operates 6 data centers in the U.S. and Europe, all of which are backed by a superior worldwide network with a total capacity of more than 3.5 Tbps. Services are offered through various subsidiaries, being LeaseWeb B.V. (“LeaseWeb Netherlands”), LeaseWeb USA, Inc. (“LeaseWeb USA”), and LeaseWeb Deutschland GmbH (“LeaseWeb Germany”). With more than 60,000 servers under management, LeaseWeb provides infrastructure for mission-critical websites, Internet applications, e-mail servers, security, and storage services since its inception. LeaseWeb provides a portfolio of hosted infrastructure solutions including traditional dedicated server hosting, cloud and colocation.
LeaseWeb is a leading Infrastructure-as-a-Service (IaaS) provider serving a worldwide portfolio of 15,000 customers ranging from SMBs to Enterprises. Services include Public Cloud, Private Cloud, Hybrid Hosting, Colocation, and Dedicated Hosting supported by exceptional customer service and technical support.
Sales Review Grade: A
What we like: LeaseWeb have given all 4 options (live chat, email, phone and ticket sytem) to contact support on the home page itself. We personally liked live chat feature, as sales agent was quite friendly and attentive.
What needs improvement: None at this time.
Support Review Grade: A
What we like: LeaseWeb technical team was highly qualified and knowledgeable. We received timely and professional response from them. Php upgrade issue was handle very smartly and it was resolved without server reinstallation.
What needs improvement: None at this time.
Plans / Features Review Grade: A
What we like: We tested the Dedicated Server plan and we were amazed with the way server worked for our requirements. We also tested shared hosting plan, which also worked good for us.
What needs improvement: None at this time.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
LeaseWeb is fastest growing and leading web hosting company in Haarlem. At LeaseWeb you will surely receive friendly and personal touch support at all stages - from pre-sales questions to your server installation. They are commtted to provide quality, professional and reliable services to their customer at very affordable prices.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 8am to 11pm
Response Time (Initial Acknowledgement) Response time was good
Response Time (Issue Resolved) Sales agent was very friendly to answer all questi
 
Phone Sales Yes
24 x 7 ? No. Only from 8am to 11pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Was chatting with sales agent within just few seco
Response Time (Issue Resolved) Sales agent was prompt to answer our questions.
 
Sales Contact Details
Sales Telephone +1-571-814-3777
Sales Email sales@leaseweb.com
Main URL http://www.leaseweb.com/en
 
Billing Details
Payment Methods






Bank transfer, Discover
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue resolved.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue resolved.
 
Live Chat Support Yes
24 x 7 ? No. Only from 8am to 11pm
Response Time (Initial Acknowledgement) Response time was good during working hours.
Response Time (Issue Resolved) Immediately solved the issue given.
 
Phone Support Yes
24 x 7 ? No. Only from 8am to 11pm
Response Time (Initial Acknowledgement) Phone rang 2 times.
Response Time (Issue Resolved) Addressed the issue properly.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.999%
Hyperlink to SLA http://www.leaseweb.com/en/support/all-about/sla
 
Consumer Reviews
No Reviews Available
Hosting Plans
Plan Category Price Storage Transfer
 Virtual Server - L  Virtual Private Servers  $19.60  80GB  8000GB
 Virtual Server - M  Virtual Private Servers  $10.85  60GB  6000GB
 Virtual Server - S  Virtual Private Servers  $5.40  40GB  4000GB
 Virtual Server - XL  Virtual Private Servers  $32.07  160GB  10000GB
 Windows-XL  Shared Hosting  $22.86  10GB  1000GB
 Windows-Large  Shared Hosting  $13.71  5GB  500GB
 Windows-Medium  Shared Hosting  $10.66  1GB  100GB
 Windows-Small  Shared Hosting  $7.61  250MB  25GB
 Linux - XL  Shared Hosting  $18.61  10GB  1000GB
 Linux - Large  Shared Hosting  $10.85  5GB  500GB
 Linux - Medium  Shared Hosting  $7.74  1GB  100GB
 Linux - Small  Shared Hosting  $4.64  250MB  25GB
 Cloud - XL  Cloud Servers  $89.91  160GB  Unlimited
 Cloud - Large  Cloud Servers  $59.94  80GB  Unlimited
 Cloud - Medium  Cloud Servers  $22.71  60GB  Unlimited
 Cloud - Small  Cloud Servers  $12.30  40GB  Unlimited
Interviews
No Interviews Available
Awards
Web Hosting Company LeaseWeb has won below awards


Editor's Choice Award
September 2016 - Co-Location

Editor's Choice Award
July 2016 - Cloud Computing

Editor's Choice Award
June 2016 - Dedicated

Editor's Choice Award
May 2016 - Cloud Computing

Editor's Choice Award
April 2016 - Cloud Servers

Editor's Choice Award
March 2016 - Hybrid Servers

Editor's Choice Award
February 2016 - Cloud Computing

Editor's Choice Award
January 2016 - Dedicated

Editor's Choice Award
December 2015 - Secure Hosting

Editor's Choice Award
November 2015 - Virtual Private Servers

Editor's Choice Award
November 2015 - Private Cloud Hosting

Editor's Choice Award
October 2015 - Virtual Private Servers

Editor's Choice Award
September 2015 - Hybrid Servers

Editor's Choice Award
August 2015 - Enterprise Hosting

Editor's Choice Award
July 2015 - Dedicated

Editor's Choice Award
June 2015 - Public Cloud

Editor's Choice Award
May 2015 - Private Cloud Hosting

Editor's Choice Award
April 2015 - Business Web Hosting

Editor's Choice Award
March 2015 - Co-Location

Editor's Choice Award
February 2015 - Business Web Hosting

Editor's Choice Award
January 2015 - Cloud Computing

Editor's Choice Award
December 2014 - Public Cloud

Editor's Choice Award
November 2014 - Co-Location

Editor's Choice Award
October 2014 - European Hosting

Editor's Choice Award
September 2014 - Cloud Computing

Editor's Choice Award
August 2014 - Parallels

Editor's Choice Award
July 2014 - Dedicated

Editor's Choice Award
June 2014 - Private Cloud Hosting

Editor's Choice Award
May 2014 - Private Cloud Hosting

Editor's Choice Award
April 2014 - CDN

Editor's Choice Award
March 2014 - Private Cloud Hosting

Editor's Choice Award
February 2014 - Cloud Servers

Editor's Choice Award
January 2014 - Reseller Hosting

Editor's Choice Award
January 2014 - Private Cloud Hosting

Editor's Choice Award
December 2013 - Private Cloud Hosting

Editor's Choice Award
November 2013 - CDN

Editor's Choice Award
October 2013 - Private Cloud Hosting

Editor's Choice Award
September 2013 - Virtual Private Servers

Editor's Choice Award
July 2013 - Cloud Computing

Editor's Choice Award
June 2013 - Dedicated
Live Twitter Feed

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Interested in creating an interconnected cloud environment but not sure where to start? We've created a step-by-ste… https://t.co/mNA1WnfQSO

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RT @DCRmagazine: Giving data centres the green(er) light https://t.co/FqP0hjMQZQ

Today is International Women in Engineering Day, and we want to take a moment to recognize every female engineer ou… https://t.co/MisfxJojTe

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🛫 We have liftoff! Over the weekend Leaseweb employees participated in the first mini Hoogvliegersdag ('High Flying… https://t.co/L7qzJYNUb6

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Welcome to our new June Leasewebbers! We are beyond excited to have you all on board. 🥳 Want to see more? Check o… https://t.co/dpYj8RKFPO

Starting July 1st, everything will change for the German iGaming industry 👀 A new federal law is going into effect… https://t.co/OlRZA0XTTP