Response Time (Initial Acknowledgement)
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Response Time was within a good time frame.
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Response Time (Issue Resolved)
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Resolved the issue without any delay.
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Response Time (Initial Acknowledgement)
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Response Time was within a good time frame.
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Response Time (Issue Resolved)
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Resolved the issue without any delay.
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Response Time (Initial Acknowledgement)
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Satisfactory response time.
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Response Time (Issue Resolved)
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Resolved the issue without any delay.
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If yes, what percentage is the SLA? |
99.999%
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Hyperlink to SLA |
https://www.mojohost.com/pdf/legal/MojoHost-Service-Level-Agreement.pdf
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