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  xHostSolutions Report Card Contact Information Report Card Grade
  
Tel: 1-300-946-787
Email: sales@xhostsolutions.com.au
Website: http://www.xhostsolutions.com.au
Address: 38 Ricketty Street
Mascot, NSW, 2020, Australia


Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Reviews
Editor's Review
Host Introduction xHost Solutions's mission is to deliver exceptional service to every customer, in every interaction, with no exceptions. From their expert support team to the carefully-engineered uptime reliability of their network to its highly automated hosting platform, xHost Solutions is designed to over-deliver on customer expectations every time.
With xHost Solutions past experience in Web Development they understand Web Hosting better than most hosting companies. Offering a wide selection of Windows and Linux hosting plans that enable you to build exactly the kind of website you/your customers need.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
xHost Solutions's staff understand that your hosting needs are important to the success of your business just the same as it is to theirs. For this reason they run their business with respect and passion aiming to provide a service that is reliable but still personal.
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all the questions really fast
 
Email Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all the questions really fast
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Good response time
Response Time (Issue Resolved) Answered all the questions really fast
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Toll-Free No
Response Time (Initial Acknowledgement) Good response time
Response Time (Issue Resolved) Answered all the questions really fast
 
Sales Contact Details
Sales Telephone 1-300-946-787
Sales Email sales@xhostsolutions.com.au
Main URL https://www.xhostsolutions.com.au
 
Billing Details
Payment Methods






Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://www.xhostsolutions.com.au/legal/TermsOfService.pdf
 
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